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105 · Wanas Honest States & Staff Handoff
Mixed · Desktop 1440 + Mobile 390 · English LTR
CONCEPT · CLOSES WANAS WAVE
Wanas — Honest States & Staff Handoff Console
Wanas never fakes a successful AI execution. When the backend is unavailable, it says so plainly and still routes to a human. Staff see a plain handoff console — not the customer's chat replayed as-is.
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Staff handoff console — desktop
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The full trip context Wanas had is attached — staff don't re-ask what the customer already said.